Privacy Policy for Verbly Me

Effective Date: 03.10.2024

At Verbly Me (hereinafter “we,” “us,” or “our”), protecting your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our language-learning service, including our AI-powered chat platform. By using our services, you agree to the terms outlined in this policy.

1. Data Controller

We act as the Data Controller under the GDPR, meaning we are responsible for determining the purposes and means of processing your personal data.

2. Data Collection

We collect only the data necessary for providing you with the best possible language-learning experience. The following types of data may be collected:

Personal Information: This includes your name, email address, and any other details you voluntarily provide during registration.
Non-Personal Information: We may collect anonymous information such as your IP address, browser type, and usage patterns on our platform.

Special Note on AI Chat Interactions: The AI chat feature is designed to provide interactive language-learning tasks and feedback. Please do not share personal, sensitive, or private information (such as your real name, financial information, address, or health data) during chat interactions with the AI.

3. Purpose of Data Processing

We process your personal data for the following purposes:

Providing and improving our language-learning services.
Managing your account, including registration and subscription management.
Personalizing the learning experience based on your progress and preferences.
Sending important updates regarding our services (e.g., changes in policy, security alerts).
Conducting analytics to understand user preferences and improve platform functionality.

4. Lawful Basis for Processing Personal Data

Under the GDPR, we process your personal data based on the following legal grounds:

Consent: By registering on our platform, you provide explicit consent to process your personal data for the purposes mentioned above.
Performance of a Contract: Data processing is necessary for providing our services as per your agreement with us.
Legitimate Interest: We process data to maintain and improve the quality and security of our services, ensuring a seamless user experience.

5. Data Storage and Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. We ensure that appropriate security measures are in place to prevent unauthorized access, alteration, or loss of your data.

6. Your Rights Under GDPR

As a user within the European Union, you have the following rights:

Access: You can request access to the personal data we hold about you.
Rectification: You have the right to correct any inaccurate or incomplete personal data.
Erasure ("Right to be Forgotten"): You can request the deletion of your personal data under certain conditions.
Data Portability: You can request a copy of your personal data in a structured, commonly used format.
Objection: You can object to the processing of your personal data in specific situations, including for direct marketing purposes.
Withdraw Consent: You can withdraw your consent at any time, though this may affect your ability to use some services.

To exercise any of these rights, please contact us at [contact information].

7. Third-Party Services and Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your data with trusted service providers who assist us in operating our website and services, under strict agreements to maintain data confidentiality and comply with the GDPR.

We may also disclose personal information if required by law or to protect our legal rights.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. You can adjust your browser settings to refuse cookies, but doing so may limit some functionality of our services.

9. Security of Data

We implement robust technical and organizational measures to safeguard your personal data. This includes encryption of sensitive information, secure storage systems, and regular reviews of security practices.

10. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards, such as standard contractual clauses or other legal mechanisms, are in place to protect your data.

11. Children's Privacy

Our service is not directed toward individuals under the age of 16. We do not knowingly collect personal data from children without appropriate consent. If we become aware of such data collection, we will take steps to delete the information.

12. Updates to the Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our services or regulatory requirements. Any updates will be communicated through our website, and the "Effective Date" will be revised accordingly.